Our Technology Advantage
We invest in advanced technology systems so we can provide you with the best service while you enjoy your stay with JMS Collective properties. We have chosen property management and accounting software called AppFolio Property Manager. Some of the benefits that we are able to pass on to you:
- We can respond faster and provide better service to our residents.
We can securely access information about all properties at any time and from anywhere. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.
- Monthly statements can be delivered to your email inbox, saving time and paper.
The statements are easy to read and provide you with a quick snapshot of your property details for the past month.
- We address property maintenance issues even faster.
Now you can create work orders and communicate with our staff so we can quickly solve issues.
Submit a Maintenance Request
Click on the button to submit a maintenance request. Please note that requests are reviewed Monday through Saturday from 9:00 a.m. to 5:00 p.m., except for holidays.
Apartment Watch Program
Winter is coming… and warmer weather is calling our names. Planning a trip? Visiting relatives for the holidays? Worried about your pipes freezing? Let us give you peace of mind with a complimentary service. If you will be away this winter, let us apartment watch for you. A Falls staff member is available to run water in all your faucets, flush toilets, make sure all windows are closed, and no pipes will be freezing. Please fill out the attached form or drop by the Front Desk to fill out form for this program. Safe travels!
In-House Cleaning Service
Wolfe’s Cleaning Services is a full-service, fully insured janitorial business serving homes and businesses of all sizes. At The Falls, Christina Wolfe has been responsible for ongoing construction site clean-up, maintenance of common areas, and move-in/move-out cleaning services for all residences, and any services requested by tenants.
Wolfe's Cleaning Services offers 50% off first Basic Cleaning to all new residents. To book a cleaning call Christina at 518-240-8004 ext.101 or email at firstname.lastname@example.org